[Resolved]  Skoda Laura — Service

Address:Hyderabad, Andhra Pradesh

Skoda after sales service is aweful ,pathetic and disgusting, after paying such a huge sum of money to buy Skoda Laura-2008, every time the car is taken for Service, the dealer Mahavir auto service in Hyderabad rips us off of thousands of rupees, the insurance does not cover it, any part cost minimum is Rs 4000, any estimate is over Rs15000, recently my car ac was not working and I had to pay Over Rs 55000 to get it fixed though the problem seems to be with the Car Manufacturer Skoda and they may be selling defective Skoda cars in India, the dealer seems to just care of making money out of the brand conscious and innocent customers!!
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Aug 13, 2020
Complaint marked as Resolved 
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i bought a skoda laura in 2006.and the service(marikar motors- tvm) has been downright aweful.for the last year and half,i have been complaining about the ac not cooling and nothing was being done.and now they inform me that there is a problem,but as the warranty is over,i will need to pay 65% of the replacement charge-45000 rs.also there was this whinning noice coming from the rear passenger window,and the solution the skoda service centre employed was to rub mseal compound at the window edges making it look like scrap.no replacement of beading,but mseal.after every service there is always something upsetting.right now i am in a verbal duel with skoda service to get the ac compressor and condensor replaced free of charge.

SKODA Laura new — Dealer commitment not fulfilled

Dear all.
I had bought Skoda Laura New in 1st week of Jan 2010, from NAVNIT CARS Skoda Dealer NAGPUR, had commited me Leather Seat cover will be given by company at the time of delivery and same has been given in writing by the dealer in purchase order, but they had asked me install the leather seat cover from STAINLEY dealer in nagpur and told payment will be made by the company....ACCORDINGLY THEY HAD TALK WTH STAINLEY PEOPLE ALSO.

After installation of leather seat cover , Stainley dealer had call me to make the payment ... when i had told him the NAVNIT CARS pvt ltd will mak the payment.. he straight away told me v do not beleive on that people, kindly make the payment and release YOUR car.. hence i had compulssarily have to make the payment of Rs.31500/- to release my car from stainley people.

After many calls and many mails to dealer as well as skoda company there is no reply... from them...


Kindly give me the greaviances.


Rajendra Kothari
NAGPUR
I have been forced to change the AC compressor & condensor of Skoda Laura. I understand this is a factory fault and have been wrongly stressed to do this.

The service at Europa Motors too is very bad. They keep cars for days, without acting on it.

I am frustrated with them.
Against Skoda’s Unethical Conduct

Dear Fellow,

I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.

I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .

I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.

Await your revert and support to reclaim what is rightfully ours.

Prateek Agarwal
[protected]@rediffmail.com
I have skoda octivia and skoda laura and i am not setisfied with skoda because in 29th april 2012 i bought skoda laura and the sales person give us lot of [censored] commitment and it is not full fill also laura cost is more then 17lack, 1). A.C. is not working properly 2) 2years warranty period but my clutch plate is gone what a bad car, in 2 years they can not solve this problem they have to shutdown their Ahmadabad service center. 3) when i bought new laura there is some defect in interier side so twice we complain them and they can not solve my problem and then i want to buy skoda superb but i bought toyota fortuner and for our staff we bought Volkswagen vento. so constraint for sales is down for your service bussiness so place make 2 other service center in ahmedabad otherwise you give very big aid in all news paper with bumper sale but no one can buy skoda pls think and ask ford strategy. ford car is very good but what about sales of ford.

comment : if you invest as a 7star hotel but your service is just like dhaba so pls think...

my car no. is GJ1 KR 1166

Khodiyar Group

Jignesh Patel
Director

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