[Resolved] Snapdeal — www.snapdeal.com, undelivered product already paid for | |
Bought a mother’s day gift for my mom on www.snapdeal.com on 9th May which was showing expected delivery 12th May. I waited till 15th and it was still not delivered. That is when I started writing complaints to Snapdeal. Till date have written 3-4 times but havnt received any response yet. I have also written for a refund but no response again. Don’t if the gift will ever be delivered or money willl be refunded or not. I am so highly dissatisfied and irritated by their worst customer care. The latest complaint request no . is 2139898. second last was 2107532. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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SNAPDEAL is worst at customer service. No one should order from snapdeal. Even though flipkart is bit costly but they have efficient after sales service. DO NOT BUY ON SNAPDEAL...
I ordered one Sony Xperia L phone from Snapdeal.com and it was delivered on time in 3 days on Delivered on Wed May 15 2013. But when i used it had issues and wont work fine. I asked for its replacement and then they said you need to send it to an address on your own. After some argument they said we will get it picked via BlueDart and share the AWB number. No one has picked it till now and its 7 days already. Snapdeal is worst. I really feel as if i had a mistake. There customer service is poor. Calling them is a nightmare and no picks the call. No one called back on my online complaint to share the status.
Please get my phone replaced at the earliest. This is frustrating experience.
Order No. :[protected]
[Snapdeal Support] Re: Sony Xperia L (ticket #2125698)