[Resolved]  Southern Railway AC Coach — COCKROACHES IN AC COMPARTMENT

6629 malabar express 7th jan 2010
i travelled in ac coach
i was allotted upper berth.when i made my bed for sleepin there were a lot of cockroaches crawling on my bed from the ac vent.not one two but bunch of cockroaches
when i maild them about this they returned me the mail telling that this is not under our control you mail to some other id.when i send complaint to that mail id it shows that they dont acept external mails.so i understod that they dont even accept complaint e mails!!

Dear Customer,

IRCTC/Internet Ticketing Centre is only an intermediate agency for Indian Railways to book ticket through Internet. Request you to please bring this to the notice of the Railway Authorities as we are bound to follow the rules framed by the Railway Board. For any general suggestions / complaints can be addressed to [protected]@rb.railnet.gov.in


Thanks & Regards
M Haque
[protected]@irctc.co.in
www.irctc.co.in
[protected]

----- Message from [protected]
Date: Sun, 10 Jan 2010 16:29:15 +0530
From:
Subject: 6629 malabar exp cngr to clt cockroach infested ac coaches
To: [protected]@irctc.co.in
Cc: [protected]@hotmail.com, [protected]@sr.railnet.gov.in



our message

Subject: 6629 malabar exp cngr to clt cockroach infested ac coaches

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[protected]@rb.railnet.gov.in

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Final-Recipient: rfc822;[protected]@rb.railnet.gov.in
Action: failed
Status: 5.1.1
Diagnostic-Code: X-Notes; User rail_suggestions ([protected]@rb.railnet.gov.in) not listed in public Name & Address Book