[Resolved] Southern Railway — misconduct and extra charges to food item by catering staffs | |||
Some of the catering staffs are not using badges displaying their names or any identity. these people charge more money than what is printed on the food packet. For eg. Rs. 20 are charging for Uppuma, where Rs. 18.50 is printed. They wont give the food, and sometimes grab back the given food item, if we dont have the accurate tender amount, but have only rupees in dinominations of 50, 100 etc., even without checking themselves for the balance amount. I am a victim of the above mentioned incident, on 17th September 2010, in the train, Jan Shatabdi, No. 2076, from Trivandrum to Calicut, My ticket PNR is[protected], D14 seat No.60. Name Saji Alex. I can identify the person who conducted in this way by visual verification. Please make necessary actions to avoid such incidents in a public transport system by giving the staffs proper training, warning or by avoiding their services. Saji Alex [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 94 4478 8127
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GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
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This kind of and most probably some even more extraordinary than this problems i have ever faced, only problem in this places is that everybody is in hurry and nobody has time to go for complaints and other formalities
moreover, most of the commuters are less frequent one, and they don't bother about it, its a onetime ordeal for them
I want to create a Webspace for complaints for railways, mostly from the community who are frequent travellers and some support from organisations,
if anybody wanna join me, can mail me at [protected]@rediffmail.com