[Resolved]  Southern Railways — hygiene compartment

Date 07/08/2008.
Additional Divisional Railway Manager,
Divisional Railway Manager's Office,
Southern Railway,

Sub: Irresponsible of Railway staff behavior & very bad Hospitality.
Ref: Our PNR No.[protected], Train No.2512, Date of Traveling[protected],
Train Name: Raptisagar Express, 3A.

Dear sir,

We had a very bad experience in the our journey on the above reference journey from Chennai Central to Vijayawada. First of all the A/C Cum bed attendent was supplied night bedding to passengers in our compartment. which was very dirty and all are used with out washing again he is giving the same bedding to maximum passengers. When we asked he is telling I cannot do anything which was given to me that was supplied to you. I am not responsible to this, my job only what (Our Rail way Department) they gave that only distributing to you.

After that we waited till TT to come, we explained to TT the way of behavior of A/C attendent and we shown all the bedding which was supplied to us. TT says only one thing I am also help less the staff (A/C cum bed attendant) from Ghorakpur, evern our officer also can not tell anything to them. After that I asked to TT please give me the complaint book I want make a complaint against the particular Bed attendant. He given me a suggestion please adjust for one night sir If you given a complaint also nothing will happed sir. He was not willing to give the complaint book.

I was refused the bedding becasue it was already used by some body else. And I requested them atleast in the next station please arrange some bedding. They says it is not possbile, if you want to give a complaint you can give it no problem to us. The whole night we travelled without sleep and suffered a lot and it impacts on my next days work (duties) I could not able to attend . Plesae take immediate action on the above staff and compensation.

Hence I request you to do the needful for the above. If your action not taken within 15days from the above, I will approach to the consumer court for justification.

Regards,

CH.SAI SUDHAKAR.
Moblie No.[protected]

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please do the needful and get in touch in my email ID [protected]@yahoo.co.in My Mobile no.[protected]