[Resolved] Airtel Broadband — Broadband speed is 10% of promised | |
I have 2 MBPS connection but since last 15 days I am receiving ~200 KBPS speed. Airtel tells that they migrated a server for my area so due to this it happening. Airtel did not inform me for this; even they are not ready to give a refund for this trouble. I registered a complaint (#[protected], still facing the trouble. If this doesn’t get rectify and if airtel does not give me waiver for the trauma period of 15 days I will lodge go to consumer court. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Airtel — Regarding Broadband Speed
I have Airtel broadband 699 super saver offer it gives 256 kbps speed as per company but this company says that it gives between 128-256 kbps but my current speed of my broadband is 95.8 kbps which about 30 kbps with the commitment of company. Please look after my complaint give me a suitable response for this complaint.42%
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Airtel Broadband — speed and pricing
I'am based in Gurgaon and 'am using an airtel broadband connection for quite some time.Initially when I had a limited plan broadband, there used to be billing issues pertaining to the number o[censored]nits used.They never tell you your usage in a simple, understandable way.Instead one has to multiply and divide in order to see how much download has taken place and wether he/she has not exceeded their limit.How illogical for a company to expect everyone is comfortable with this practice.why can't they simply illustrate that under the account details?I'am now using an unlimited plan viz., 899 rental plan where I get a pathetic speed of 256kbps(which at most times is in the range of 180 kbps so it doesn't even qualify for a broadband connection).256 kbps speed is supposed to be the entry level for a broadband connection and just look at the premium one has to pay for it.1000 rupees including taxes.Now, what a big put-off that is.They were recently in the news for slashing their tarrifs.How misleading can that be, you can very well judge from this example.
Airtel has raked in billions till now and clearly gone beyond their break-even point as well but look whats here on display !! Utter greed and gluttony yelling to be on display.
One very absurd fact I came across is gurgaon residents come under the Delhi&NCR category but when it comes to tarriffs we are not entitled to switch to plans that are shown on their website for delhi residents.The same plan having 256 kbps speed and an unlimited one is available in delhi for just Rs.649.(The company makes Rs.3000 in a year with the difference)Wow, such a huge price to pay for a difference of just 10 km.Well Mr.Mittal money doesn't grow on trees.You have left no stone unturned to squeeze every penny from your so called precious customer.