[Resolved]  Spice Mobile, Model M3636 — Automatically mobile getting switched off

Address:

West Bengal

This is to bring in your kind notice that i purchased a spice mobile handset model no. M 3636, Sl. no. [protected], Battery no. ZSB0462202, Adopter no. SIC-17, Bill receipt no. 221 on dated 08/07/010 with one year warranty period from KEJRIWAL SALES, PO: RENUKOOT, Distt. Sonbhadra (UP). Then during this period my mobile is is getting switched off automatically very frequently and going to dead then i give my cell to shop keeper twice on dated 2/2/11 and 25/2/2011 for rectify the problem but they are not able to rectified the problem and problem is still persist. I asked shopkeeper to return back the mobile and give me new one on replacement of the same but he is not willing to do so. Due to this i am suffering a lot mentally and physically as well. I think such type of response from shopkeeper will definitely not suited for reputed company like Spice. In this regard i request you to pl. kindly intervention on the matter and arrange to replace the faulty mobile with new one. I shall be highly oblige.
my contact no is [protected].
My email id: vivek.[protected]@adityabirla.com
Looking forward for prompt and positive reply..