[Resolved]  Spice Mobile Model S - 930 — phone is not getting repair

Address:

Pauri Garhwal, Uttarakhand

SIR, MY NAME IS SACHIN NEGI. I AM A STUDENT. I BROUGHT AN SPICE MOBILE MODEL S-930( TOUCH SCREEN PHONE ) AT A COST OF Rs 8000.00 IN 2 DEC,2008 FROM MY POCKET SALARY.HAVING...IMEI. NO [protected] FROM KOTDWARA SHOP RUNNED BY SACHIN MAHESWARI AT BADRINATH ROAD. THREE MONTH AGO, MY PHONE STARTED GETTING SWITCHED OFF AUTOMATICALLY WHILE CALLING OR RECIEVING . I TOOK MY PHONE TO THE SAME SHOPKEPPER .HE SAID IT IS SOFTWARE PROBLEM......AND WE WILL SORT OUT IT EASILY....IN 10 DAY...BUT AFTER 10 DAY.....HE SAID IT'S NOT SOFTWARE BUT SOMETHING ELSE......AND SAID COME AFTER 15 DAY.....AFTER 15 DAY HE SAID......SOME PART ARE COMMING SO WAIT FOR 15 DAY MORE.........IN THIS WAY......2 MONTHS HAD BEEN PASSED.........3DAY BEFORE ON 18 AUG WHEN I WENT TO HIS SHOP......HE HAD GONE FOR FOREIGN TOUR.........I ASKED TO THEIR ASSISTENT......OR HIS WIFE .......THEY SAID YOUR PHONE CANNT BE REPAIRED....SO ....SELL IT'S TOUCHSCREEN..OR BATTERY............................................................................⇄
NOW I WANNA KNOW THAT IF SPICE MOBILE COOPERATION CANNOT REPAIR THEIR ELECTRONIC GAGET'S WHY THEY SELL IT ..............
MY PHONE COST RS 8000 COULD NOT WORK PROPERLY FOR 1.5 YEARS...........IT IS SHAME FOR SPICE MOBILE COMPANY..........
PLEASE SEND MY PROBLEM TO COMPANY...........I AM STUDENT........I CANNOT AFFORD TO SPEND MUCH AMOUNT ON REPAIRING PHONE.......