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[Resolved]  St Courier — Courier undelivered

Date: 18-May-09
Docket No.: A[protected]Document sent from Bangalore to Hyderbad).
Booked date: 14-May-09.
I had sent an examination application form through this courier. The guy who booked this courier Mr. Gopi (+91-[protected]) promised that it will be delivered in a day (by 15-May-09).

It hasn't reached the destination till date. People are clueless about the status of the document. But, whenever I call they say it will be delivered in next 45 minutes.

I spoke to Mr. Bashir, Bangalore (+91-[protected]), Mr. Hafeez +91-[protected],
Mr. Brahmam & Mr. Muralikrishna, Hyderabad[protected].

No one helped me. They were not trying to understand the gravity of the issue. I was sending an application for which I had to take a signature in Hyderabad and from there it has to sent to Visakhapatnam.
The last date is 20-May-09. I explained all this to all I spoke. There are a set of louzy people sitting over there in Hyderabad. They prefer not to work always. So there were just saying the document will be sent within 45 minutes every time I call. I even called them on Sunday as I am running out of time. They promised again that they will deliver in 30 min. Even now if I call, I am hearing the same from them.

Now my application deadline has already come. I wouldn't be in a position to submit my exam application before the deadline 20-May-09.

If I couldn't, I have to loose another term and the exam fee I paid through DD.

I am going to file this in consumer court very soon for justice.

I am also putting this grievance in various customer complaints web sites
so that others like me wouldn't suffer.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  11 CommentsShareTweet


I too had similar experience...
I completely agree this guys are providing very very worst service.
They are charging equal to DTDC/Blue Dart and not able to provide service like our normal post.

I have give a complaint in their web site but still I have not got any response...

I have booked my consignment[protected] on 01st Jan 10 in BTM branch from Bangalore (Myself) to Hyderabad (My Uncle). At the time of booking the consignment I have checked with the booking guy when this will be reach to the my uncle, he said confidently this will be reach by Monday 4th Jan 10.

Today (5th Jan 2010) I have checked with My Uncle and he said still he has not received any courier.

Really I was disappointed with your services and I have verified your online tracking system still it's showing IN TRANSIT state.

If you guys take 3 days (excluding booking day Friday) to delivery from Banglore to Hyderabad then what's the point to pay more money?
I can go for ordinary post itself. Can you people give us any valid justifications please????

I Have given a call to ST Courier Main Branch : [protected] and inquired about my consignment they said it may deliver with in one or two days..I asked give me HYD HO contact number that guy had given :[protected]. I have called to Hyd HO, after so many rings at least one lady has lifted and told it will delivery today but I insisted her give me delivery boy number they she has given Ravi number. I called this guy and chased him ...Called couple of times and asked what's the reason not delivered. I got a answer he is not able to find my address and not able to reach my uncle's really funny. Any how I told him the address with landmarks & route details and given a call couple of times. At least & last he was delivered the consignment and got a confirmation call.

I have never seen this kind of worst service...

Oh My God ...Got a relief. tension Free...I Decided will never give a chance to the local companies with out any core values & vision.

AWB No.:[protected] it was sent from reached Hyderabad on 18th but they not yet delivered the item to me.Still tarcking status showing "Taken for delivery-Staff:KRISHNA" when i call 27761286 no one lifting the phone.Seems totally fraud people.
i am also having an tough experince with them

my friend had send me a courier from chennai to nagercoil

it was send on monday and still it has not been was an urgent parcel for me and on tuesday wen i called the nagercoil office, i had to call three -four times to know the status..such an irresponsible response i got from them and then finaly after a long time wen i called they told me that parcel has not yet i called up the chennai office in choolaimedu and i was told no parcel was despatched due to heavy rains in chennai ( this reason i felt to be reasonable )... and on tuesday it will be despatched and i would recieve on wednesday...

so today till about 3-45 pm on wednesday i did not recieve my courier i called up the nagercoil office and i was told that the parcel has come but no one is there to deliver it...such an irresponsible reply am getting..i am waiting for the parcel as i hav an urgent work to do where as they say that there are no delivery boys and its rain...rain was there but i dont find that it was too much far as not to deliver the parcel also the rain has stopped by 1 pm ..and i had to ask them very strong and the reply i got was i[censored] want we can deliver it by this is the response they give to a customer ...this is the first time i hav ever been sent a parcel thru ST courier and this has turned out to be of very disappointing and worryful...i also have made sure of myself that this will be the first and last time i will be using the honourable service ...such an unexpected response...hope will rectify my compliant and also do the needful to correct the faults if any

ST courier service,bangalore — undelivered consignment


One of my friend sent a courier to me on 26th,July 2011 from Chennai to Bangalore, but i didn't received it yet. Whenever i called to the courier service office they told that we will deliver it within 10-15 min.
I had called more then 5 times to them, sometimes they are not picking the phone also.

Please help me to get my courier and also take necessary action against them.

Ashutosh Mor

S.T. Courier Services — Undelivered sent item

I have send a courier through ST courier service on 17 Aug 2011 from Vellore to Kattappana in Kerala. I have made calls to the Vellore ST courier office several times and I was not given a proper response. They promised me that they will give the information immediately but never turned back. Now it is almost two and a half months and my item is not yet delivered and not given any intimation about that.
AWB No.: *[protected]**
Dear sir,

we hven't received the courier right now which is dipatched from chennai on16/05/2012. your services are very worrest service in all courier services.
Please handover my material asap.

with regards,
Sir, I am Bharathi from Arani. Tiruvannamalai Dist.
I posted a cover to Namakkal from Arni Branch on 25.06.2012. The cover has not been delivered until 29.06.2012. After registering a complaint a ST Courier Office, Arni Branch. They gave me a false detail receiving from Namakkal branch that the door has been locked. When I enquired the Receiver it is not true actually. And this is the third attempt of ST courier, Namakkal branch o[censored]ndlelivering and giving false complaints. If this continues what will be our view over the courier service. So please take necessary action over the NAMAKKAL BRANCH. and try to give prompt service in future.

Courier Not yet delivered

the courier sent Monday is not yet received. Tracking Id: [protected]

ican find my parcel and not good respone

i have send a baggage on15 th july from dubai to my home A.C.VINOTH RAJADURAI TRACKING NO [protected] I HAVE NOT RECIVED THE BAGGAGE YET CALL [protected]

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    ST Courier Phone
    +91 44 2266 6666
    ST Courier Address
    199, Hariyan Street, C.Pallavaram, Chennai, Tamil Nadu, India - 600043