[Resolved]  Standard Charter Bank / Credit Card — Credit Card not issued

Dear Team,

Myself Swapnil Thakkar. I work in Supply Chain Management with Hindustan Unilever Ltd. 2 months back I had applied for the Credit Card of Standard Charter Bank. After 10 -15 days I received a letter from them saying "We cannot issue your credit card due to company policy". I wrote several mails to the bank asking for the appropriate reason. All my documents were ok and properly verified. Also, there should not be any issue with my Salary as while submitting the form, their executive vhad verified my eligibility for the card. No body reverted positively and I got the same message "We cannot issue your credit card due to company policy" !!! This is something untolerable!!

After few days, one of their executive again called me for the Card. I told her about the letter I received instead of card. She said that I will now surely get the card within 10 days. It's 15 days passed, nobody even reverted back. No communication. If I am calling that lady, she is transferring to others. All are playing with me....

Is this a way to make the consumer dance like this?? Don't they understand that their bank is running due to the consumers like us?? We, in HUL, consider the consumer as a god and these guys are making fool out o[censored]s!!! Think they are only interested in generating number of leads; not keen about satisfied customer!!

Hope you will help me resolving this issue.

Regards,
Swapnil