[Resolved]  Standard Chartered Bank — Reduction of credit limit on interest free credit

Originally, Standard Chartered Bank offered interest free credit on purchase of the membership of Country Club (India) Ltd. Since I took the membership, I have been promnptly repaying the monthly instalments to Standard Chartered Bank.

Last week, Standard Chartered Bank informed of a substantial reduction of my credit limit. By doing this, the interest free credit offered to me for purchase of the CCIL membership, falls outside the credit limit and hence will attract a penalty for over spending.

I wrote to the Bank asking them to explain the arbitrary manner in which they have withdrawn the credit limit, when they had specifically offered me interest free credit for purchase of the membership fo CCIL. They have sent me a standard reply that this is based on the review of the credit limit and in case I do not want to pay any penalty of over spending on my credit limit, I have to pay the balance immediately.

Standard Chartered Bank is simply cheating its customers by first offering interest free credit limit and then withdrawing it without any information. I am sure there will be many more like me who have been meted out such treatment by Standard Chartered Bank. I am an employee of a private firm with a salary of over Rs. 25, 00, 000. I have never defaulted on my card payments.

I expect the Consumer Complaint forum to warn the Standard Chartered Bank against such dubious practices and help me in getting my credit limit restored for the balance amount of the interest free credit.

Thanks
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Standard Chartered Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1721
    Pending
    0
    Resolved
    778
    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View all Standard Chartered Bank contact information