[Resolved]  Standard Chartered Bank — Auto Loan

I was holding auto loan account no 42586984 with standard bank till March 2006.This account was transffered to ICICI after that.
I have been requesting for a statement of my loan account till March 2006 (till the time it was with Standard Chartered) for last one month almost, but I have not recieved the same.Request numbers mentioned below for reference.

30/03/2009 PRIYA41/AR/0309/421
2/04/2009 PRODIP/AR/0309/56
09/04/2009 PRIYA41/AC/0409/12
17/04/2009 RAKERA/AC/0409/01
20/04/2009 SUHAI/AR/0409/183

I have been following up the status of my request everyday.Here I would like to state that my mailing address had changed and a request for the same was given to the bank but I was told that since the account has been closed the same cannot be processed.I had requested the executive to send the statement on my new address which I was told would be done Inspite of this the statement was send to the old address and was returned to the bank. This again shows the careless and unprofessional attitude of the bank.
It is very unfortunate that the customer service is providing me with false and inaccurate information everytime.I have been told by the bank that the request is only processed from Chennai.I am fed up of requesting with the bank for the statement now.
This behaviour of the bank is extremely unprofessional and regrettfull.I would like to state that I am staying in delhi and it is not possible for me to come to Chennai to collect this statement incase the bank is expecting me to do so.
I regret having had a relationship with this bank run by inept an unprofessional people.


regards
Ashutosh