[Resolved] Standard Chartered Bank — Harassment Calls against Fraudulent Credit Card Transaction ‏

[Resolved] Standard Chartered Bank — Harassment Calls against Fraudulent Credit Card Transaction ‏

R Rahul

I am currently in US since Feb 2006. Before leaving for states I asked Standard Chartered bank to cancel my credit card. But they mentioned that there is some outstanding so they cannot cancel the card. I cleared the outstanding and left for the US. After 6 months they stared calling my company where I used to work (as my billing address was of the indian company)> I learned from my friend in previous company that the bank people are calling. So I called the bank and learnt that there had been some outstanding payment of 1Lakh 20 thousand. When I invetigate the matter further this was the conclusion: The bank claimed that they had sent a new card at the office and the transactions were being done using that card. Now they are calling my hometown as threating my folks. I have already sent all relevant proofs of my stay in US for the period the transactions had happened. Please advice. Thanks Rahul Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Mehul Patel

from Gurgaon, Haryana

I used my Standard Chartered Bank Credit Card for some product service of 2, 900. But merchant make duplicate entry of the and my outstanding was 5, 800. I talked to Bank ( Bangalore, India )so they told to send Dispute declaration form. After sending that form i was waiting for response, but i did not get proper response for 1.5 months. Everytime different exicutive gives diffrent openion. some said that its it process. some said that will call etc... Meanwhile my outstanding reached to 6, 600. After 3 months i have been told that you did not reached within 15 days of dispute, we are sorry we can't reward it back.

I think this is biggest poor service case i faced among us.

Jaya Kumar Uppala

from Hyderabad, Telangana

I am Jaya Kumar, used SCB credit card 2 years back. When I transfered to Hyderabad from Delhi, I have cleared all the amount other than loan amount which is EMI. Later also I cleared all the amounts through cheques. After One and half year SCB executive called me and told that the due is about 12000. I explained that all the things were cleared. He asked me the proof and I sent all the cheque numbers through which I paid. Later now some other executive is harassing me and asking me to settle the amount. Where I had to make complaint on this?