[Resolved]  Standard Chartered Bank — Pathetic service, threats

I had excellent credit history for more than 10 years. Bank forced upgraded card over telephone, which i did not wanted. I had gold card free for life time for which life time fees was paid by me. The said card was cancelled on issue o[censored]pgraded card, which i never wanted. They did not issue the gold card, which was paid for by me for lifetime. They did not refund the fees either. I withheld their last payment. Want compensation for deficiency in service. Now they are threatening with dire consequences including picking me from my residence by police.