[Resolved]  Standard Chartered Bank — Charging of over limit fee, PLATINUM REPAYMENT COVER BANGALOre

Address:

South 24 Parganas, West Bengal

I had taken loan time to time from Standard Chartered bank of total amount of Rs. 2.5lacs approx. I was paying them regularly. On my good payment record they sanctioned me loans time to time. But I was not aware of their charge named 'PLATINUM REPAYMENT COVER BANGALORE'. 3-4 months bank one bank representative called me up and asked to entitle in Royal Sundaram Policy to cover the loan amount. That time she told that PRC charge will not applicable from next month. But repeatedly they are charging it every month.

Secondly, all the loans are sanctioned by them. I have not forced them to sanction my desired amount. But after my last loan of Rs.1.43lacs they are regularly charging OVER LIMIT Fees. I repeatedly mail head.[protected]@sc.com from my registered email id [protected]@hotmail.com, that I am agree to pay principal amount & interest for that amount. On that basis every month I paid Rs. 14848/- to them. But still they are charging unnecessary charges and embarrassing me by SMS & phone calls regarding payment.

I asked them to send a representative or mail me the payment summery regarding my payments and charges, but they not responded to my request in this regards. Only send a mail about 14-21 days after my mails.

My credit card no. against which loan in sanctioned is ending with 8185. Always they told loan is outer from my credit card limit, they named it instabuys account [protected]. I am really became fade up by contacting bank through email. I need justice. - Moumita Sil, Mobile : [protected]