[Resolved] Standard Chartered Bank — Cheated through Card Enhancement Pack | |||
Hi, I had taken Card Enhancement Pack(CEP) as requested by Insurance team from Standard Chartered Bank. At least 10 times they called me up to take the pack. While taking the pack it is confirmed that if it won't be utilized money would be refunded as per the policy. I had taken the CEP around Apr 2011 and I didn't get any chance to use it. As per the policy I have already cancelled for current year and asked for the last year refund amount (Ref:[protected] Dt:15 Feb). Soon I had sent CEP pack to your Bangalore address as mentioned by Customer care Executive (Courier: DTDC CNno: P[protected]. I keep calling about the status of refund amount since March 2012, but every time got bad response. When I called on 6th Apr 2012, Asha Ilangovan told me that it was sent to Out bound team, I would be getting status of the same soon.(Refno[protected] Dt:6th Apr) I didn't get any response, waited with so much of patince. When I called again on 13th Apr 2012, Vimal Kumar told me that it was sent to Insurance Team, I would be getting status of the same in 14 days.(Complaint no[protected] Dt:13th Apr) I didn't get any response, waited for 1 month. I called on 15 may 2012 to Customer care and escalated the complaint, Divya Menon picked up and transferred to Shantini- Credit card Floor manager, Bangalore. I was told by Shantini that i would be getting response within 3 working days. (Reference: 161956) I am fed up with the service providing to Customer. I lost confident on Standard Chartered Bank completely. Initially i referred many of my colleagues to choose your bank as their savings bank, but now i am no more telling this. Here are details of my account Name: Gnaneshwar Mysari My Account No: [protected] Mail id: gnani.[protected]@gmail.com Ph: [protected] Please help me for refund amount. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir, Ref : SCB Card no.[protected].
Insta-buy’s A/c no.[protected].
With reference to my above mentioned card, I wish to draw your kind attention to the fact that I have withdrawn a sum of Rs.25, 000/- for which I have paid Rs.1, 000/- every month since November 2008. But sorry to say that after making payment for last 9 months your accountal figure says that only a sum of Rs.2, 000/- have been repaid from my end.
Under the circumstances, I request your kind self to do the needful and let me know my total outstanding dues as on date so that I can make the one time payment and cancel my card at the earliest as the falacy in calculation formula in your database is not clear to me and oblige.
Thanking you,
Dated, Kolkata,
The28th.August2009. Yours sincerely, Sabita Nandi.
Insta-buy’s A/c no.[protected].
With reference to my above mentioned card, I wish to draw your kind attention to the fact that I have withdrawn a sum of Rs.25, 000/- for which I have paid Rs.1, 000/- every month since November 2008. But sorry to say that after making payment for last 9 months your accountal figure says that only a sum of Rs.2, 000/- have been repaid from my end.
Under the circumstances, I request your kind self to do the needful and let me know my total outstanding dues as on date so that I can make the one time payment and cancel my card at the earliest as the falacy in calculation formula in your database is not clear to me and oblige.
Thanking you,
Dated, Kolkata,
The28th.August2009. Yours sincerely, Sabita Nandi.
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19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Standard Chartered — Standard chartered bank cheated me
Hi,i have a standard charetered bank credit card. and i did a transaction of 18, 858 on 31-08-07. for this repayment i have not received any statement/intimation/phone call from bank. And after that due date bank people called me for the repayment. i have cleared the amount. from next month onwards i was receiving the statement for late payment and interest charges. i requested 3 times the bank people to canel and vaiwe of the charges. but no one has taken care of my request. and finally they put my name in satyam site. due that one i am facing problems. they are treatning me that now the amount becomes 6000 Rs change and if i pay the complete amount only they will remove my name from satyam site. so please do need help me to get waive of the complete charges and to get removal of the name from satyam/cebel site.
Thanks and Regards
Kiran Kumar R
[protected].