[Resolved]  Standard Chartered Bank Credit Card — Harrassment Even after clearing Bills

Dear Sir,

In Month of January 2009, I had made total payments towards my Standard Chartered Bank Credit Card.
After this I requested them to re start my card, they refused to do so. I had balance points available for redemption which they refused to pass the benefit.

They are sending Statement every month, even after canceling the Card & harrasing me on the phone.
Request your kind office to take this matter.

Pls find the summary of the details for your reference. After receipt of payment this Lady nevert turn up to confirm the correspondence & they started sending the statement again
[protected][protected][protected][protected]

From: Manoj Khati [mailto:[protected]@krugerindia.com]
Sent: Friday, November 14, 2008 10:26 AM
To: 'pooja.[protected]@standardchartered.com'
Subject: RE: Visa Money Transfer for Manoj Khati

Dear Pooja,

When we discuss at time of Repayment, there has to be no charges left, even the balance was collected from Faridabad.

I am surprised to see a few charges more.

Can I request you to call back on this subject

Thank You

With Regards

Manoj Khati

[protected][protected][protected][protected]

From: Manoj Khati [mailto:[protected]@krugerindia.com]
Sent: Saturday, November 08, 2008 4:22 PM
To: 'pooja.[protected]@standardchartered.com'
Subject: Visa Money Transfer for Manoj Khati

08 Nov 2008
VISA MONEY TRANSFER DEBIT
[protected]
08 Nov 2008
1152.00

44468.31

08 Nov 2008
VISA MONEY TRANSFER DEBIT
[protected]
08 Nov 2008
10834.00

45620.31

08 Nov 2008
VISA MONEY TRANSFER DEBIT
[protected]
08 Nov 2008
49999.00

56454.31

08 Nov 2008
VISA MONEY TRANSFER DEBIT
[protected]
08 Nov 2008
49999.00

106453.31

Hi,

Refer to our telecom, Pls find the statement details

HDFC Bank

Savings Account No.: [protected], VARTAK NGR, THANE(W)

Thank You

With Regards

Manoj Khati

[protected][protected][protected][protected][protected][protected][protected]---
Dear Jaya Pradha

You can continue levying of Charges, as per your company policy.

I have given enough proof that all the Payments have been Sent in the month of January 2009.
Pls do not sent any communication in future to my ID

In Case I receive any communication then, I will have no choice but to take legal recourse to solve the problem.

Thank You

With Regards
Manoj Khati

-----Original Message-----
From: Card Services [mailto:card.[protected]@in.standardchartered.com]
Sent: Friday, February 20, 2009 3:15 PM
To: Manoj Khati
Subject: Re: CCREML : RE: Your recent communication (KMM1581968I15977L0KM)

Ref : 02/09/033682/RJ/CRD

Dear Mr. Manoj,

This is with reference to your e-mail dated February 17, 2009

We take this opportunity to clarify that late payment charges are billed to your card account only if we do not receive payment even towards the minimum amount due within the payment due date reflecting in the monthly statements. Interest is charged to your card account
when:

? A partial payment is made
? No payment is made
? Cash is withdrawn
? Partial payment / no payment / payment after the payment due date is
made against the previous statement though full payment is made in the current statement.

We wish to clarify that upon non receipt of payment towards your card dues financial charges will be billed to your card account.

On date, there is an outstanding of Rs. 3453.24 and Rs. 2458.30 on the card ending # 2365 and # 1686. We request you to bring in payments towards the same to avoid any further levy of charges.

Trust the above clarifies your query.

Assuring you of our best services always,

Yours sincerely,


Jayapradha R
Officer - Customer Care