[Resolved] Standard Chartered Bank Credit Card — cibil report | |
Dear Sir, I had been given three credit cards whose number are given below 1. [protected] 2. [protected] 3. [protected] I went the bank and discuused to close the card and they accepted. I have paid as per the discussion made with them. Then I had received a card statement stating the follwing amount as follws: sl. no: card no: date of statement amount due 1. [protected] 17/08/2001 575.Dr 2. [protected] 17/08/2001 2645.54 3. [protected] 18/09/2001 0.81 Cr. All cards were requested to close the card personally at Rajeswari Tower, 29/30/ Radhakrishnan Road, Mylapore, chennai- 600 004 but the statement include the annual fee for both card no:( 1) and (2) .Then they accepted my request and sent the statment as follows: 1. [protected] 18/11/2001 0.Dr 2. [protected] 17/08/2001 3032. I again I went the SCB at mylapore and they promised they would take care of it asked me to discard the card. From then I never received card statement from the bank and I thought the cards wrer cancelled permanently. But I received a letter from the Bank stating that I have to pay Rs.1772/- on 31/08/2005. I stunned and again I telephonic calls given in the letter and the then answered person told me the amount would be cancelled and your voice had been and so the concerned officer automatically cancelled the amount. But now I applied for housing loan and the cibil report shows that the amount outstanding for the credit card is Rs.63, 537/- . I went the SCB at Rajaeswari tower to discuss but they directed me to Mrs. Rajalakshmi Manigandan who look after the cibil cases at No: 58, Armenian Street, Parrys- 600 001. There I met Mrs Thilak and Mr. Prabhu and asked me to come in the nex week. Then I went next week I met one lady staff introduced by the Mr.Prabhu and Mrs. Tilak and she answered very dishnoured manner. I don't want to explain it but no proper answer or explains received. Why I write these lenthy ? because I suffered lot by this SCB credit card. Kindly let me get solution from this trouble. Thanking you, Yours sincerly, CA.V.KANDAVEL, B.Sc., F.C.A., A.I..C.W.A., L.L.B., Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
This SCB is doing worst services with the customers, even after talking to the customer care people, they are not closing the card and keep on adding late payment charges, services taxes and interest and will make a bill with a huge amount and complints about customers in cibil that these people are having due with credit card.
Reply
48%
Complaints
1721
Pending
0
Resolved
778
+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001