[Resolved] Standard Chartered Bank Credit Card — no status on my cerdit card | |||
Hi, I have lost my credit card not able to remeber my card number. I had discussion with Customer care to block my credit card but they are asking for card number but not able to remeber the number. As per converstion i have provided my phone, email, Pan card No and Date of birth details to executive but they are not able to fectch card details from the database. Even executive not able help on my lost credit card...Not happy the service which is provided by customer care folks. I am suprised with the system want they are using beacause they can able to get the details with help of email and Card no which is not correct way of mechanism. It should be with all other categories.Pls improvide your system infrastrcture and service. Thanks & Regards Rushi Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
At least bank have take necessary action of blocking card.
Bank have all detail of card holder like date of birth, billing address, pan card number, mobile number or residence number. by this way they can fatch all the details.
If they are not blocking the card than you have to go to nearest branch and contact branch manager.
This is my suggestion if this help you.