Standard Chartered Bank — Name in CIBIL for transactions done by bank

Address:

Bihar

Hi,

In year 2005 SCB Manhattan Credit card people approached me for Manhattan Card. I applied because this was going to be my first Card. I received the CC with 52000 credit limit and was using it happily. I always used to pay bills on time for more than 2 years.
Then in year 2007 I needed some money for personal reason and that too urgently. I approached SCB customer care and they said that I will get the cheque for 72000 in 48 Hours. I needed money urgently and then SCB took 2 weeks to process the loan, in the mean time I got the loan from other bank much before SCB's cheque can reach me. I called customer care and canceled the loan.

The next month I started getting bills with loan processing charges applied where as I have not received the loan.

I told many a times that when I have not got the loan then why there is charge on my card. I was very much disappointed with the service and decided not to use the card.

This has resulted in my name in CIBIL report as defaulter.

When I found that my name is in CIBIL, I communicated with the customer care about the same and found that all charges were reverted later but one transaction from the bank was not reverted. The transaction is mentioned below for Rs 621.20

041207 PLATINUM REPAYMENT CBANGALORE IN 74940767338200501523493 621.20

Even after multiple communications with the bank's customer care there has been no appropriate response.
They are still asking that I need to pay the whole amount.

I have the complete communication where they are not able to give the proper response to the questions asked.

Here is the details of card;

Manhattan Card: ending with [protected]
Name on card: S A NAQVI
DOB[protected]

Kindly do the needful by removing my name from the list of defaulters.

Regards
Syed Akbar Naqvi
[protected]