[Resolved]  Standard Chartered Bank of Oman — Unauthorized transaction through ATM card

Unauthorized transaction through ATM card

I am Harikrishnan.G, an account holder (Account No:[protected] of Standard Chartered Bank at Oman. I want to file a complaint and want to bring it to your kind attention since the same is a case of Fraud and wants an immediate action.

On 10th october 2011 ,when I checked my account balance through ATM,I found 500 omani riyal has been withdrawn . But the fact is that, I have not done this particular transaction. My ATM debit card is with me only. I have never shared my passwords and PIN numbers with anyone.Then I took Mini statement and found that an ATM withdrawal has been done.

On 10th night, when i called your customer care service center,I was advised to contact branch office during business hours.The very next day(11th October 2011) I went to Standard chartered Ruwi branch,Muscat.The executive said,they cannot do any thing on this and advised me to file a complaint in ROP.I filed a complaint in ROP regarding this.


I just want your team to help me in taking out my money back which i have lost due to loose security of the Bank. Kindly take the complaint on an urgent note and help me in recovery of my money.
Kindly contact me on the below mentioned e-mail id. I will be highly obliged for your kind help.

Regards
HARIKRISHNAN.G
Email ID - [protected]@gmail.com
[protected]
Muscat,Oman