[Resolved] Standard Chartered - Credit Card — Credit Card Collection after 8 years of card block

jogikore

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi There,

Since couple of weeks I have been getting calls from office of a collection agent constituted by Standard chartered Bank (SCB) that my credit card payments are delinquent to an extent that it has been blocked permanently and the total payment due sumed upto 40K - for an 18K credit limit card - that was opened in 2003. I was out of the country since 2004 and came to know about this when the agent called me up couple of weeks ago and apprised on the situation of the card and balance on it. Asking me to settle this for 27K. I should admit that I barely remember having this card. I'm requesting agent/bank to provide me a copy of all the statements, notices or any other correspondence that they have been sending all these years to collect the debt - so can help me understand better - for what I'm being asked to shell down 27K. To my surprise, they say they will not be able to provide any documentation on a permanently blocked account - even to the card holder.

Do anyone of you gone through above situation? any recommendation? suggestion? appropriate course of action?

Please get back to me earliest possible.

Thank you in advance.

-J

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ppy12345

Yes buddy, same is the case with me. I have stopped using this card way back in 2006, and now they are calling me to pay 19k which is due on my card, or else settle it immediately otherwise they will get my name added to CBIL.
Keep asking them for the details and documents...thatz it.
Also be aware, they will call you on false identities as well (ex : posing as a LIC agent)

Gayathripraba

I am from Chennai and I too am encountering the same issue. I am out of country for the past 2 years and my brother in India is getting all these nuisance calls. I owned a SCB card way back in 2005 and closed the account without even using it (because I got it as a free when I joined MNC). I didn't realize that it would create a problem like this. My brother is very irritated by this and I don't know how to handle this. Is it advisable to call them and ask for details?