Standard Chartered Credit Card — Fraudulently charging bill (although i raise complaint for cancellation)

Address:Pune, Maharashtra

Its Abhishek

I register complain for disconnecting SC bank Card.

Last bill generated on 2338.27 (4-Jan).
Reversal payment happened on (Ref no[protected].80

Amount remains : 2338.27-470.80=1867.47

Amount I paid on 12-Jan-2013 = 1868

Put the cancellation request on 12-Jan-2013 (Ref No[protected]


Still they charged late payment fees of 140 rs again and not cancelled the card.
The 1868 also i paid for late payment only (yearly charge of card 750)

Could you please take necessary action and suggest what i require to do.

Thanks in advance.

Thanks and Regards,
Abhishek
[protected]
an.[protected]@gmail.com
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Comments

Dear Team,

Regret, to inform your service level is extremely poor.

I am totally unhappy with your team, while purchasing card that time no one informed me about Annual charges.

I was not get any E-mail/ SMS alert / Hard Copy for overdue payment.

I was informed to blocked Card # 6308, however today i received bill of Rs. 1708/-

New card # 8678 buy last month i.e. Sep till time i am not use this card still your bank is charging of Rs. 1395/-

I am not going to pay single paynee, request you to please blocked/ cancel both the card immediately.

Sushant M Padave.
[protected]

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