Standard Chartered — Credit Card OutStanding Recovery

Hi Sir,

Sub:- Credit card company claim after 10 years

Recently I received a call from Shaha Finlease Pvt Ltd, mumbai regarding out standing payment dues on Credit Card issued
by Standard Chartered Bank 10 years back.

There were three dispute transcations against this credit card.I got clearance on one of the transaction and all three
transactions were from same company(merchant).The rest two were not cleared because according to them I had reported the incident after 45 days.

The fact is that I had submitted the dispute form to them on time(an employee name Nisha received that
letter) at lower parel office mumbai.Also I called up their legal department to resolve the issue.They ignored my call saying it happens.
They asked me to pay rest of the outstanding amount(Rs 7000) and I paid that.

I have all the documents with me.I want to file a case against them.
This is a fraud company and I want to get rid of this issue ASAP.

Please let me know what would be the procedure.

Regards
Sourajit