Standard Chartered Credit Card — Standard Chartered Credit card/Inappropriate Sales-Misleading Advertising

Address:

Thane, Maharashtra

My Credit Card No: XXXX XXXX XXXX 4190

This card is blocked around 5 to 6 months back and still I am receiving the statements. I want to know why this is happening. This card is blocked without any intimation. And it is linked with my ICICI prudential and I have faced so many problem due to this. I don’t know once again the card is activated even I don’t know that. When it is active status the Amount 2000/- is deducted from this card.

One more main thing with this card is I have taken one pakage instabye, and that is converted into EIM every month around 370/-. Iam paying every month along with my credit card bill. One fine day I know that I need to pay this instabye account separately. That I dont know even the sales persons also not informed when I took this. I know when I have called to customer service. But because of this the late payment changes have been added on this card. Even I have not used this service. To discusses this I have called to customer service 3 to 4 times and asked them to transfer the call to higher authority and they have not transferred.

Two days back I have received the call and they are asking you need to pay amount. I have explained each and every thing what happened exactly, they are not listening my words.

I want to resolve this issue as soon as possible.

Regards
Koteswara Rao.