Standard Chartered Finance Ltd — USE OF SLANG WHILE TALKING OVER PHONE

Dear Sir/Madam,

This is to inform you that, I got a call from Mr.Dibyendu Majumder, an employee of Standard Chartered Finance Ltd, on Monday. He informed me the details of Royal Sundaram Health Insurance Policy over Telephone. He told me his name is Mr.Dibyendu Majumder. After briefing me the product details he forced me to take this policy. When I told him that, is it compulsory that, I am to take this policy?
He asked me 'why'? I told him that, I want to consult with my parents. Then Mr.Dibyendu Majumder got angry and used the slang words. I told him that I am going to submit a plaint against you. Then he replied that, you can do any thing I don't care. I asked him the name of his manager and he told me that, his manager's name is Dimpy Jhunjhunwalla.

I request you to take immediate action against that person. He should be sacked immediately or I will go to the higher level of your organisation.

Thanx and Regards,
Santanu Saha
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