Standardchartered Bank — Misplacement of cheque

4 Reviews
I am an account holder with satandardchartered bank new delhi for the past 20 months,i requested for a statement duration dec 2006 to march 2007 on 23 oct 2007 by calling on customer care number,the representative told me that they will be charging me Rs168 for that,i aggreed to that,now its been almost two months i have not recieved the statemen and the money has already been debited,i complaint against this by calling on the customer care number may be 5-6 times,everytime i was told that i will get the statement or they will call me back,because they told me that we have sent your statement there is something wrong with the courier company,i went to the branch on 10 dec 2007 requested the statement in writing i was told that i will get the statement in 1-2 working days its been 4 working days still i have not recieved the statement.
Apart from that i submitted my salary cheque on 5 dec 2007 on cheque i had the name as Saranjeet Arora,whereas on my a/c i had the name as Saranjeet Singh Arora,so the bank has not presented my cheque,however i lost the cheque number now i am asking these guys to give my cheque back so that i can get a new cheque from my company but they say we cant give your cheque back as you dont have the cheque number

I request you to please take care of this,you can contact me at[protected]
Complaint comments  3 Comments     Updated: Share0Tweet0


Manager, Customer Care,

My self is Mrs. Neeta Dhiman, I am one of the reputed customer of your bank, but not satisfy with the bank operation.

I have an account with you No.[protected], with South Extn New Delhi branch, they have opened my O.D. account without of my knowledge or permission, why, if not receive any satisfactory within a week, then i have no option, but to go court of law as well as your staff which is not helpful except of Miss Nisha in your south extn. New Delhi branch, as well as after repeated request, have not received any kind of statement of account.

pls do the needful or otherwise, have no option except to close my account, as well as legel proceedings.

my mobile number is [protected].
contact on my mobile, or email me.

standardchartered bank — Removal from CIBIL

Against Credit Card No[protected]/[protected]/[protected] and customer no [protected] and letter no CHR[protected] against Rs 9000/-
Bnak had issued full and final sattlement letter on dt 15/01/2009 with the comitment that your name should be removed from CIBIL site
We bring to your kind noticed as on date my name is appearing which creates mental distrubsement for me. you are requested to kindly removed my name other wise i have to take legal action against you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 11 6601 4444
    +91 11 3940 4444
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    Standardchartered Bank - Misplacement of cheque