State Bank of India — account not closed in spite of full settlement

Address:

Karnataka

Dear Sir,
I was holding a SBI credit card bearing during the period
from year 2002 to 2004. During these transaction years I had
made several payments and finally decided to close the accounts.
Accordingly, On 30/11/2004, I was allowed to close my credit card
accounts vide their Settlement Tracer No. for
a one time full settlement
which was promptly paid and fully settled by me by cash
After a gap of 6 (six) years I had received a SBI credit card statement
from your bank showing false dues claims.

This evening one gentleman claiming himself to be a Warrant Officer
on behalf of SBI Bank has called me
and threatened me to meet him and settle the dues and that he would
solve the issue for me. He was quite abusive in his language and would not
listen to my part of relating the facts of the case.

This is not the first time that this has occurred to me. Some person claiming
to be calling me on behalf of SBI Bank using abusive language and threats
has happened even before on two occasions. I have lodged the same complaint
to you on these two occasions earlier.
An exorbitant amount of is shown as due / written off in my account
whereas, it is supposed to be NIL.

sola crispina