[Resolved]  State Bank of India — SBI netbanking mistake in ASBA application

Address:

Ahmedabad, Gujarat

I am holding S/B A/C no. [protected] with SBI Chandkheda branch with net banking facilities and have D-mat A/C with HDFC Bank with DP Id IN300476 Client Id 40349382. I have applied through ASBA through net banking of SBI for Jaypee Infratech Ltd. IPO for 850 shares at cutoff @ Rs.117/- shares amounting Rs. 99450/- on 03.05.2010 and the same was modified for 200 shares on 04.05.2010 well before closing of bid with revised bid amount of Rs. 23400/- and it was duly acknowledged. Bid cum Application Number is 002E[protected]. It is noted that I have been allotted full 850 shares instead of modified application of 200 shares and total amount of Rs. 82365/- has been debited from my account causing hefty monetarily loss to me due to mistake of SBI net banking.

The issue was raised by me immediately as soon as I received the allotment through SBI customer care under ticket nos. 515886, 514617, 514167 and 517794 and grievance cell of SBI Portal under ticket no.CC[protected] and CC[protected]. SBI customer care as well as SBI Capital Market Branch, Mumbai has already agreed that the mistake is at their end and the matter will be resolved suitably. The matter is not resolved yet and still pending at SBI end.

Your help in this matter will be highly appreciated,