[Resolved]  State Bank of India — SBI, CPPC, J.C.Road Patna Complaints - UNDUE DELAY IN STARTING FAMILY PENSION

Address:

Araria, Bihar

TO,
THE CHIEF MANAGER
SBI CPPC,JC ROAD,PATNA

Sir,
I Bibi Aasma Khatoon a pensioner of your araria sbi main branch (code-0009) (a/c no [protected]) PPO NO-s//106200 would like to sy that i was continuously drawing my pension from your branch after my husbands death on 12 JUNE 2002 till september 2008.But after that my pension was stopped without providing me with any kind of notice.
I complained so many tmes to the branch officials and the manager but my problems were not reslved.they didnt take any action.i provided them with all the real documents but yet they are not taking any kind of action.at last i gave him a life certificate,a copy of PPO,PASBOOK and other documents and i was told that my pension will get started immediately but it did not go as per their words.after 6 months i was again told to submit the documents and i did and those documents were sent to CPPC Patna in our presenc and again consoled me that my pension will be started but again it didnt happen.

so i request you to please take some action in regard to my problems.
i will be highly condonned for this act of yours.
Thanking you.

Yousr truly
BIBI AASMA KHATOON
A/C-[protected]
PPO-S/106200
SBI BRANCH CODE-0009 ARARIA MAIN BRANCH