[Resolved]  State Bank of India — Netbanking Delay

Address:Bangalore, Karnataka

Hi,

My Savings account with SBI was with Chikmagalur and i requested for the Transfer of the account from the SBI main branch to the SBI Indiranagar branch. It took 14 days and the staffs confirmed that the Account got Transferred. When i went to get the Internet banking Facility, they gave me a kit and told to log in after 2 days. I went back to the bank after 4-5 days telling that the Netbanking is Not working. That time they informed me that the account has got Transfered but the CIF is not getting Transfered. Then i asked them to contact the Chikmagalur Branch but Indiranagar Branch people told that they are helpless and cant help me in this direction. Now i am left in lurch as My netbanking facility is still not enabled, neither the CIF got Transfered. I dont know why SBI has no customer service at all and they dont bother to help the customer in any manner.
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Aug 13, 2020
Complaint marked as Resolved 
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My Savings account and FDR account with SBI was with Chikmagalur (SBIN0008732) and i requested for the Transfer of the account from the SBI chikmagalur main branch to the SBI nagarabhavi 2nd stage bangalore -72 branch
the Accounts got Transferred; But CIF(of nagarathna s) is not getting Transfered (CIF- Customer Information File)
FDR a/c no. [protected] (nagarathna s and jagadesh prasad a) is now at branch 9050 nagarabhavi bangalore 72 ; this cannot be processed by 9050 nagarabhavi bangalore 72 since CIF(of nagarathna s) is not getting Transfered FROM SBI CHIKMAGALUR 577101 in spite of letters sent and reminders sent

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