State Bank of India — Credit Card Rejection

Address:

Bangalore, Karnataka

Sir,

I applied for an SBI credit card , having compelled by the sales team over the phone. After unnecessaryly putting all my time and energy in filling their forms , giving salary details and other card details to them , they rejects my card on the basis of me not present at the my official land phone. My job involves customer visits almost all day and its not possible for me to sit besides by office telephone all the day awaiting their call. This had been conveyed to the varification team and we decided on a mutually agreed time to be at my office the next day after 3 PM. After waiting for a whole post lunch session, I decided to call it a aday. Few days later I get a sms saying , we are unable to process the credit card due to unavailaiby of me over phone. I had also conveyed that you may reach the the said voice mail after 4 rings as per my office policies. This is a kind of repriving me of my consumer rights for a job thats not done cleanly by SBI cards varification team. If they cant trace me over office phone , I always available over the cell phone or home phone.

Thank you
Induraj Rangaswamy