[Resolved]  State Bank of India — SBI Executives are cheating customers

Address:

Bangalore, Karnataka

I had submitted documents for a SBI Gold credit card (Application no: S[protected]) on 06-Dec-2010. Before submitting the application one of the SBI executive kiran told me, this card have joining fees and processing fees, but based on your salary and designation SBI consider you as a privilege customer, so no need to pay the joining fees and annual fees. After that one lady call me for verification. She told me about SBI is not providing credit cards without joining fees. At the same time I denied the SBI Credit card. Again Kiran call me and told, we are not disclosing these things to all the people and before EOD we will sent a detailed mail whatever the things we have discussed through phone and this call is also recorded, and for surety he had given his mobile no ([protected]). But I didn’t get any mail from his side.

Next day (07-Dec-2010) one lady named Priya call me for verification, at that time I told I don’t want SBI Credit card because I didn’t get any mail from SBI Side. After that one guy call me and repeat all the things Kiran was explained to me. He also told we will definitely send a mail once the processing will start, now we have restrictions to send a mail, because for sending a mail we want a login ID. Once your application process will start we will get a login ID after that we will send a mail to you. Again I told First of all I want a mail, without mail I will not give an approval for processing. He told I will check with manager and let you know.

Next day (08-Dec-2010) another SBI executive Sammer call me (from this no: [protected]) and told, SBI consider your company (Nextedge software Solutions) in top priority list, so we are offering a newly launched Free Titanium credit card to you. This is a Life time free card (no Joining fees, processing fees, Annual fees & no hidden charges). For issuing this card some formalities are there, your previous application was stuck in the call center, and we have to reverse that application. For that if they call please say go ahead with the processing of SBI Gold credit card and don’t disclose whatever the things that we have discussed through phone. Once your application get into our managers desk we will send a mail to you and in that mail we will clearly mentioned whatever the things we discussed through phone also we will mention there is no Joining fees, processing fees, Annual fees & no hidden charges for this credit card and maximum it will take 2 hours, also we will send a letter you along with the card in that letter also we will clearly mentioned whatever the we discussed. For surety he also given his mobile no ([protected]). I tried many times but his mobile is always switched off, till now I didn’t get any mail from SBI. SBI executives are cheating customers like anything.