| Address: | Bangalore, Karnataka |
Dear Team,
I have openen a New account with SBI on 05/01/2012 in Richards Town Bangalore Branch. I have not received my Debit card till date. As per the Conatct center info my card was returned to the branch. So on 22/02/2012 i want to teh branch to collect my debit card but in brach they info that still my card is not retruned. Again i called help line today and they say that if i have not received card till date either i have to block teh
card and take new card. and they cannot take complaint on the same i have to go to branch again.and if any missue on my account, bank will be liable for the same becuase all the issue.
And also i am not able to use my net banking access and when i called helpline they say they will take complaint and it will be resolved in 7 days and i want to teh barnch also regarding teh same no one is their to help us. they say to come after 3 pm so that they can help me becuase the person was very busy talking to they collegues.
its very bad experience which i had in barnch and in service centre also.i finally decided to cancel teh account they say that i have to go to the bracnh for the same and also pay 250 rs for cancellation. but when bank is not given me proper service so i am unhappy so cancelling teh account why should i pay 250 rs . instead bank has to pay me compensation for the same and also the floor manager Prajesh informed me that i cannot talk to any other person apart from him as they cannot connect teh call and he will not connect the call also to any one. And i asked him to give nodel officers no he says that bank doesnot have any nodel office and he gave me some branch head contact no which is not working [protected] . when a floor manager doesnot know about nodel officer i dont trust such bank so i have raised a complaint i want to cancel this account.
regards
beena
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The Manager,
Allahabad Bank, Branch Wardha.
Sub – Application for the correct statement of the home loan account
A/C No. PRO432
Applicant Anil Mahadeorao Amzare. Asstt. Teacher.
1. 25, Tiwari Lay out, Opp. New Police quarters, arvi road Pipri Meghe. Wardha.
2. Model High School Wardha, Mob. [protected]
Res/ Sir,
I, the above applicant is your old bank a/c holder (A/C No [protected]). I have taken home loan from Allahabad bank in the year 2003. My home loan a/c No. is PRO 432. Bank is charging 14.5 rate of interest on my loan amount. We are paying regular installment through salary deductions. I orally many times asked this problem. But you don’t care about.
When loan was disbursed, the rate of interest was 11 p.c.p.a. (flexible) After that rate was came down to 8.5 and time to time increased, but now a day no any nationalized bank is charging 14.5 rate of interest on home loan.
Now, I want to refund this loan at a time in cash or wanted to take over any reliable nationalized bank if you don’t correct my a/c.
Now I want the correct statement of last 9 yrs by post on above address. If you don’t send this information, Next time I will asked this information under the law of right of information.
Wardha
Date 27.02.12