[Resolved]  State Bank of India — non-issue of Letter for Failure of RTGS

Address:

Mayurbhanj, Odisha

I had given an application for RTGS on 4th August 2010, the RTGS was Transmitted . but to our surprises the RTGS was returned unpaid and the amount was credited to our account. On enquiry the bank said that due to some technical reason the RTGS failed. We had written a leteer for reason of failure for submission to company in whose account it was to be credited. But the Bank refused to accept the letter and even did not bother to speak on the matter and discussion with the Chief Manager did not get any response saying he was helpless. So I want to know how to slove the problem.