[Resolved]  State Bank of India — Not issuing of Gold Visa Card

Address:

Umaria, Madhya Pradesh

Sir,
With due respect I state that I have a salary account no. [protected] at State Bank of India Branch Pali Birsinghpur, in the month of Aug 11, I requested for issuing of International debit card i.e. Gold Visa Card but I have been issued with International debit card i.e. silver Mastero Card and due to that I am fully unsatisfied and disappointed with bank services and for this against I have lodged online complaint (No CC[protected] dated 26 Oct 11at SBI bank website and for this reference I have been replied that "as per norms my account is not eligible for gold visa card "but I require this card for online air ticket booking and for payment of some competition exam fees which is not possible through SBI net banking facility and further I state that I have kept always more than 5.5 lakhs amount at my account and due to auto sweep facility it always reflects not more than Rs 6000/-.
Now I have not been guided by bank properly for this reference and I want to know about eligiblity criteria for gold visa card and I have seen that at many branches of SBI has issued gold visa card to their customer at zero balance for salary account personnel and why it is happened with me. Finally, what Iam facing problem today it should not be faced by other person.