[Resolved] State Bank of India — Harassment about pending dues for non existent Card

[Resolved] State Bank of India — Harassment about pending dues for non existent Card

K k. vijay from Pune, Maharashtra

I have received a demand letter for Outstanding amount Rs.1238.98. About 4 years back I closed my SBI card with no dues after expiry of validity and when SBI Cards failed to respond to Reward points redemption and even levied Renewal Card Charges I withdrew from SBI Cards under protest and since then I am using only ICICI Card. For the past 6 months I got unsolicited SMS from SBI. I just ignored. Now I am intimidated with a letter demanding payment of Rs.1238.98. This is unfair and an obnoxious trade practice wrongly demanding imaginative dues.They are threatening to block Credit Card when I have none. I have no connection whatsoever with SBICards transaction.Your legal action will be stoutly resisted since you have no locus standi to threaten a non client. Do you have the details of the recent transactions you allege I have made? Sounds absurd since I have dispensed with your card more than 3 years ago due to your lack of professional service and your shameful act of not honouring my claim for redemption of Reward points. Any further harassment will only prompt me to lodge a complaint with the local Consumer forum claiming compensation for harassment and mental torture to a citizen by an unrelated entity as M/s SBICards.Stop this mean practice of teasing and tormenting common folks. Otherwise I will demand appropriate compensation from you for mental torture.Therefore, put an end to your unscruplous way of collecting dues from non existent clients. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

paranji shoba

from Hyderabad, Telangana

its been a mentall harassment since i took the settlement from sbi credit cards. the settlement was given in the month of aug 08 with 4 instllment and 3 had been cleared. the fourth due which was dated 25/11/08 was not presented by the bank due to some unknown reasons and the customer care exe call and torture me everyday asking for the payment . when the cheque is with them why cant they present it and take it.?2) having given the letter and taken the cheque from me and if they have not presented the cheque for no reason why should they threaten me saying that the settlement is cancelled? why is that the higher level officers dont come on the line and speak to me? Now after all this menace i have given a stop payment and i am asking them to give a letter to issue a new cheque which is also not happening? what do they do when they call the customer and speak to them/ dont they update and inform the officials.? whats really happening.? i am going to wait for another 10 days or so failing which i am taking the matter legally. i think thats the only solution.

babu devarajan

from Chennai, Tamil Nadu

I' am facing a simmilar situation where a demand for Rs 856 /- being claimed for a card that had been canceled 8 months ago. I' am taking them to the consumer forum shortly.