[Resolved] State Bank of India — Wrong charge of Annual Fees

[Resolved] State Bank of India — Wrong charge of Annual Fees

S surajmandur from Mumbai, Maharashtra

Dear Sir, Recently I received the credit card statement from SBI and was shocked to note that the bank has charged me Annual Fees of Rs. 750 + Service tax. This is totally unjust as, at the time of applying this card I had repeatedly took assurance from the sales executive that this is a life time free card. I hold this card for more than 2 years now and last year around same time they had charged me this fees after I contacted the customer service center they had regreted for having committed the mistake of charging me wrongly and reversed the same. But now I don't understand why they are hesitating to act promptly. Even a bank like SBI has got into the bandwagon of fooling customers on their way. Having been on of India's oldest banks it is shamful of the bank to resort to these cheap methods to increase their revenues. The act of SBI should be condemned and hope the bank top brass are aware of such illegal activities. Regards, Suraj Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

HARI KRISHAN NIRANKARI

from Delhi, Delhi

PLS WAIVE OFF RS 750 ANNUAL FEE CHARGED AND GST DEBIT 81.46 WHICH IS SHOWN IN THE MONTHS OF JUN STATEMENT. I AM YOUR CUSTOMER SINCE 1997 SBI ALWAYS WAIVE OFF ANNUAL FEE.

THANKS AND REGARDS.

H K NIRANKARI
C-6/322, YAMUNA VIHAR,
DELHI-53

Binu Abraham

from Delhi, Delhi

I was a regular user of SBI credit card until June 2008.
In the monthly statement of June 2008, I was charged an annual fee of Rs 750 along with other transaction amount.
I made the total payment of Rs 2, 534.93 on 25/06/2008 and requested for cancellation of my credit card, as I was not interested in having a card with annual fee.

So SBI took my request and canceled the card. To make me happy SBI cards reverted back the annual amount of Rs 840 to my account, but after making the card inaccessible.

In May 2009, I got a call from SBI cards Delhi asking the reason for cancellation of my card. I explained her why should I go for a paid credit card when I have free ones available.

She said she will check and let me know if my card was a life time free card. Later she called up congratulating, that my card is a free card and asked my address and said a new card will be sent in 15 days time.

I was happy to receive the new card today which was a so called a free card with no annual fee. But to my surprise when I logged into my sbi card account, the annual fee was already deducted from pending amount.

05/06/2009 ANNUAL FEE CHARGED (EXCL GST 77.25) 750.00 D
05/06/2009 TOTAL GST DEBIT FOR CURRENT STMT 77.25 D

So I am not sure what should I do with my 1 day old card, should I cut it into 4 or 8 pieces or wait for SBI to charge me another annual fee next June ???