[Resolved] State Bank of India — Offer given but could not avail | |
I was given a offer by SBI card that if i do a shopping of Rs 15000 and above than i will be given Dine and Cinema voucher worth Rs 1500. I did got the coupen and it was mentioned that i need to call [protected] to do booking. I have called this number end number of time for booking every time they inform that they will call back and inform the booking status but i never received a call back from them. I have also complaint abt this with SBI card and no action was taken. Now 31st March is the last day to avail this offer which i was not able to do. I want SBI card to compensate for this. If they are giving any offer than they should be responsible for it. Voucher Number that was given is 007569 Consequences : This is mental harrasment by SBI card. I have been a good customer and is using this card since 2.5 yrs and till date i have always made payment on time and this type of service is given by SBI Card. This is inform the SBI higher official that if i dont get any compensation for this harrasement than i will discontinue the card. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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SBI Credit Cards — Compensation Required
Dear Sir/Mam,I had a credit card of SBI Bank & i was also pay the due amount on time. In Sept. - oct. 2009 one offer given me of Rs. 50000/- loan from bank & the same was accepted by me. In the month of nov. 09 I was dropped the cheque of monthly payment of Rs. 14086/- and the same was cleared from my account on 2nd Dec. 2009 but the same payment was not updated in my SBI Credit Card A/c No. [protected] till 23 March 2009. They called me everyday on my mobile & landline no. I was daily follow-up with the customer care & also send my bank a/c scan copy which was reflect the entry of 14086/-. And also request them for stop the calling me on daily basis & I was also paid the next month due of Rs. 6100/- without Late Fee, (Bill amount is 21098.8 including late fee & last month due payment of Rs. 14085.34/- which was paid by me). After that they not stopped the phone calls on daily basis, I was stopped the all next payment. Now they call me from various no. of call center & some time they call me through SHO Delhi & told me your arrest warrant issued so plz call SBI Advocate and given me mob. no of advocate. When I was called to advocate they told me plz contact to collexn manager of SBI Card. When I confirm for the same from call center they told me no one case submit against you.
Now I want to compensation from SBI Card & restart the credit cards with the all rewards points.