[Resolved] State Bank of India — Delay in processing a home loan by SBI

[Resolved] State Bank of India — Delay in processing a home loan by SBI

H Hule Amolkumar Kisanrao from Chennai, Tamil Nadu

Delay in processing and sanction of Home loan Dear Sir/ madam, Myself and my wife have applied for Homeloan of Rs. 7 lakhs on 30th July 2009 through Byculla Mumbai Branch. The documents were forwarded to Head Office, BKC, Mumbai. I visited HO BKC approx. 15 days back that time I was suggested to enquire after a week. Till date I have not received any call/message regarding sanction or whatever your results. My due date for payment to MHADA (since the proposed flat is a MHADA construction) for my flat is very near. I am calling on the SBI office telephone numbers provided to me, but few of them are out o[censored]se and in case of remaining lines nobody picks up them. Not even the officer handling the file. My sincere request to you, considering Largest lender in the Country, Please please make your processes Faster so that customers like me will have options in hand and will be more happy. Tell me, in a scenario like this when very few days are in my hand to make payment, and SBI people are REFUSING LOAN, then what I should do? 40 Plus days is really a very high time to process any loan, even you will also accept this. Please Please Make your processess faster!! Please try to Change you PSU/ Govt. kind of Image in minds of customer like me. Thanks Amolkumar Hule Rupali Hule Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Radhika

from Surat, Gujarat

I also agree, SBI people are delaying in sanctioning loan. In intenet they have put as they will sanction loand with in 7 days they are taking 7 months. Too much documentation. Even i have the same problem with this bank. I applied loan for construction of building, my contractor is demanding money and i have taken 1 month time from him long back that one month is over. No response from the branch from where i applied. they gave me one No. but no one is picking the phone there. It is very irritating. If i have to apply for some other bank so much documentation again and leave from office again big headache.

Please change the way u work

Vikas Gupta

from Delhi, Delhi

I have same problem with SBI, i applied SBI Baner branch Pune for home loan submiited my all neccaray documents wwith fees chque, after 40 days when i did not recieve any message or verification from SBI then i tried to get my status i was shoked to knew that my file has lost ..Branch people said they have sent file to RACPC Pune while when i asked to RACPC they denied that there is no file with my name is recieved yet. I am rounding daily to branch to confirm whom they submit in RACPC and asking a aknoowledement but not getting any good response. SBI process is worst process and everything is manual.

murkumbi

from Mumbai, Maharashtra

I also have experienced the irresponsible behavior of these people at RACPC on many occasions and you can not escalate it to higher level because no one cares for the customer there.

I very strongly feel that the people at SBI home loan are bribed (right from top to bottom) by other financing institutions for providing such a lousy service or not doing their work. If they provide good service like other private institutions, who would like to go to private banks because the rate of interest is and other service charges and processing fees are attractive here at SBI. Just think about it and you would agree what I am saying