[Resolved]  State Bank of India — wrong debits when fault is with the bank and its collector bank.

My cheque 476115 drawn on axis bank had been returned by the bank because the cheque which was dropped by me in SBI collection box was presented to my bank by ING vysya without proper marking and hence had been returned which is no fault of mine.the payment was for credit card usage of SBI CARD.
CUSTOMER CALL CENTER have acknowledged this error & have deputed collector to collect a fresh cheque(476118) for an amount of 12698and have issued a receipt no 14249873 from book no 323845.
Now sbi card have erred grossly and now statement is inclusive of this amount which as per me has been paid.
MR AJAY BHARTI(AVP-CUSTOMER SERVICE) HAS SENT ME TWO LETTERS ONE SIGNED BY HIMSELF AND THE OTHER AUTO GENERATED THRETENING ME WITH THE FOLLOWING
a) Reporting to CIBIL
b) BLOCKING CREDIT CARD
c) LEGAL ACTION
d) RECOVERY OF DUES & INTERST.

I have a writen email from axis bank confirming your error in the whole transaction and a note saying that there is no need to pay additional interest.

BUT SBI DOES NOT SEEM TO care
my mobile number is [protected] and am based in ponda goa.