[Resolved]  State Bank of India — Sluggish working culture and rude behaviour at the State Bank of India, Branch Modi Nagar, Uttar Pradesh

Respected Sir/Madam,
This is to bring to your attention the sluggish, unprofessional and rude behaviour of employees of State Bank of India, Modi Nagar Branch towards its customers.
I have opened a saving bank account 3 years before, whenever I visit to the bank for any work (i.e. either it is related to net banking facilities or for the request of a new Cheque Book) they have asked me to come next day

Generally I found half of the counters are always closed or if open then they had mile long queues infront of them. Added to that the staff behind the counters left their desks at regular intervals of a few minutes for “refreshments”.
And if we need any information from them they (Specially Mr. Dinesh Kumar) always answer very rudely.
I have never found any manager in his seat.

After getting so much harassment and mental torture I have closed my account which was itself a mental torture for me as it took 2-3 days on the name of process.

Sachin Gaur
Mob: [protected]