[Resolved] State Bank of India — dilay inconsumer service

[Resolved] State Bank of India — dilay inconsumer service

A ashok kumarr saxena from Indore, Madhya Pradesh

R/si, I submittred my home loandocuments with all compulsory documents according to theirnorms on30/12/2008 asstt general manager RASMECCC/HL/HTL LOAN AC [protected]/Saving bank ac[protected] UJJAIN through SBI BUDHWARIYA BRANCH UJJAIN thery showed me that within 48 hours you will get home loan whole team harrased me and demanded me un useful letter like guranters afedavit that what ever documents you have given is correct while i put an application under RTI ACT they did not reply me but delayed my matter as much they can when i said to return my documents i shall get from another nationalised bank they did not give my documents because i have mortgaged my property in SBI after three months waiting i could get my 1st installments.they demanded4 blank cheques and 12 PDC which is against RBI Rule while i am drawing my salary from the SBI NAI SADAK BRANCH UJJAIN and gave under hand money thruogh bank advocate they did not give me recept of paid amount my complaint is that because of their delay in service i could not get myhome loan within time period and after feb09 local admistration bainned on constration due to heavy draught i have to payunwanted interest.due to their negliggency i have to pay extra interest i shall go in consumer court.I am consurmer activist &post holder of FEDRATION OF INDIAN CONSUMERS CO ORDINATORS Distt Presedent Ujjain Please look into the matter.ASHOK SAXENA C/294 VIVEKA NAND COLONY UJJAIN Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

DEBASISH BHATTACHARJEE

from Kolkata, West Bengal

I applied for a home loan at SBI BIRATI branch, North 24 Parganas, West Bengal. I supplied all the documents on January 9th, 2010.I am working under govt. of west bengal Health Dept. My office verification, House valuation and all other verifications were completed within 3- 4 days except Advocates report.After 2 weeks When I call the processing person, Mr. Sukumar Biswas for getting the status, he says call me after another 2 weeks because Advocate is not yet submitted his report it is under process. Accordingly I call Mr. Sukumar Biswas on[protected] after more than a month then he again replied that he can't say anything regarding the sanction of my loan as responsible loan Manager at RASMECCC Titagarh is on leave and when I asked him when the Manager is joining he replied me that he can't say anything .

My question is that at RASMECCC Titagarh West Bengal of SBI has no Deputy in ranking and an employee of the same office is completely unaware about his officer's joining from leave I am not worried of loan getting not sanctioned, because I applied only in SBI hoping that everything will be looked clearly only in SBI.

SBI has been awarded “The Most Preferred Home Loan Provider” by AWAAZ Consumer Awards and many more.

How funny that the officers and personnel linked with this Home Loan process are so inefficient and liar they should be isolated and being punished for such activities of harassment to the bonafide Customers from whom they are taking high charges and making business and receiving Awards.

When the report was ready in the processing office why is it taking so much time to come to the bank.

Again I will say the Management concept follows in the bottom line to the upper Management tier of SBI is old wine in a new bottle only alluring the customers by exaggerating and false advertisements.