[Resolved]  State Bank of India — Unwarranted deduction of charges on Passbook update

I have accounts with the SBI at Sodepur (near Residence) Branch and Bonhooghly (near workplace) Branch. I was used to operate each of these accounts at any of those branches since both are CBS branches. There was absolutely no problem. However, today on updating my passbook of Bonhooghly Branch at the Sodepur Branch, I discovered that an amount of Rs. 10/- has been deducted on the ground of Non-Home Passbook. This is totally uncalled for. In fact, branches have been converted into CBS branches using the money earned from the investors and it is meant for providing better services to the investors. On the other hand, such actions come only as punishments to the investors because he / she takes the advantages of CBS. Printing just one line at a branch very near to its home branch costs Rs. 10/- !!!! What more surpursies are waiting for us from the Management who are regularly advertising (spending HUGE money earned from the investors) in leading newpapers about their GREAT services.