[Resolved]  State Bank of India — SBI Credit Card---Cancellation request(without receiving health insurance document charging intrest and latpayment charges)

I got the SBI Credit Card through some call center, she/he assured me that its a life time free credit card and there is no other charges until you use the card. I just believed her/him and accepted for Credit card. I received the card within a week or 2 weeks. I kept the card safely in my cupboard. From that time till now I never used it. Then I got a call from SBI Credit card devision that I have to pay Rs.8600 plus, then I explained the situation to customer care people.

“i.e after my acceptance I got a call from SBI call centre for Medical health insurance for 4500 ruppes per annual and this amount will deducted on monthly basis.

Till now I am not received any medical insurance documents from SBI Credit card devision.

After few days i got a call from call center for payment and saying that you need to pay so and so amount , but I said that I am not used my card any ware and till now I am not having PIN Number also, with out receiving Insurance document how can i pay insurance charges and other charges .

Now they are telling that I need to pay 8600 ruppes including late payment and intrest charges.”

I asked call center person, if you are a insurer, with out receiving insurance document are you willing to pay all the charges, but he is not replaying for this question.”


Today (29/01/2008 at 1:00PM) I called to customer care center and explained about the situation and logged case for cancellation, request #mq[protected].

So I am requesting you to cancel my SBI Credit card.