[Resolved]  State Bank of India — Arrears of 6h Pay Commission not yet credited

Branch Name: Pimpri Town, Pune-411017
Account no : [protected]

My mother has family pension account in above branch of SBI. My mother has been recieving family pension since Feb2006 regularly.

Recently there have been changes in pension structure as per 6th pay commission guidelines. My mother is supposed to recieve the arrears of 6th pay commission which is NOT YET credited in her account. We have been following up on this with our branch for quite some time now. We had also submitted the application as requested by one of the officers with our branch. Our Branch has informed us that application has been sent to Centralised Pension Processing Cell (CPPC) in Belapur, Mumbai -400614. They have not recieved any revert from this CPPC yet. I have been following this up with my branch for more than a year now, but had no success to it. Appreciate if you can let us know the status of application & when will the arrears amount will be credited to account. Also I would like to highlight the control system with SBI. There is no communication between CPPC & branches as to why there is delay in payment. Few pensioners of same grade & category have recieved thier arrears in the month of November""08, however we have been left out with no clear reason of non payment. Hope fully you will look into this complaint & guide us if anything needs to be done from our end.

Complaint has been registered on SBI website twice, Ref no : CC[protected] & CC[protected], but there is no response on this.

Hope this forum will help me out !