[Resolved]  State Bank of India — unavailability of cheque drop box

Dear Sir/madam:
My wife Trupti Jain is having a credit card of SBI no [protected].

We are facing recurring problem of settling the bill of the above credit card. The reason is
1. SBI do not have any cheque drop box facility in any of its ATM.
2. SBI do not have any cheque drop box facility in at least 7 branches in 8 km radius of our home.
3. The lone cheque deposit box is within SBI Gurudwara br which does not allow anyone to drop the cheque after banking hours.

In that regard SBI officials in 7 brnaches where contacted and all of them shared that they are incapable to help the clients as they are not allowed to have the software for accessing the credit card cheques!

Then CGM has been mailed on the subject and everything was clarifed and the plight of senior citizens were also stressed. But till date not a single reply has been received and situation has not been improved.

Hope it will be tackled.

Regards
Biplab
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Credit Card — where i drop the cheque

Dear sir,


can i get your drop box detail b cz i don't know where i drop the cheque i need the detail in rohini delhi drop box,


Tnx & Rgds,
Karan Singh

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