[Resolved]  State Bank of India — Not Get Credit Card they Send Message on Mobile bill Generated

Dear Sir/Madam,

I appy for SBI credit Card. After One & half month i receive message we despatch your credit card on 04/Dec/2009 but till date i am not get any credit card from SBI.
On this matter i complain many time to customer but they not solve the problem. After some day one message come to my moble your credir card bill is generated & send to your mail ID. They mention Email ID in Message is not my or its wrong. Again I call & mail to customer care but they promised me on phone but not send any written confirmation. They ready to extended my bill payment date. My issue is only this after receive my credit card i am redy to pay bill. Kindly extended your full support to solve my query.

Regards,
Ronak Shah
[protected]
ronak.[protected]@essar.com

FOR YOUR INFORMATION
From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, January 04, 2010 2:57 PM
To: 'services.[protected]@ge.com'
Cc: 'SBI, Card (GE Capital, consultant)'; 'sbicards.[protected]@ge.com'; 'feedback.gesbi'; 'head.[protected]@ge.com'
Subject: FW: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir / Madam,

Kindly solve below mention matter within two days. Otherwise I am not responsible for any extra charges or any bills. Till I am not get any Card & Bill from your side.

From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Wednesday, December 30, 2009 4:44 PM
To: 'feedback.gesbi'
Subject: RE: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir / Madam,

I received call from [protected] on 30/12/2009 at 4.25 pm . your executive transfer phone to application department but no body pick up phone from application dept & call is automatic ended.

Regards,

From: feedback.gesbi [mailto:feedback.[protected]@ge.com]
Sent: Wednesday, December 30, 2009 2:01 PM
To: Shah, Ronak V.- ESHL MRSS (HAZ)
Subject: <AUTO> 'CaseID=[protected]' not get SBI credit card

Dear Sir/ Madam,

Thank you for writing to SBI cards.
This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executives will revert to you through call or e-mail within 5 working days.
In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.

Assuring you of our best services at all times.

Warm Regards,
SBI Cards Team

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-----Original Message-----
From: Ronak V.- ESHL MRSS (HAZ) Shah [ronak.[protected]@essar.com]
Sent: Wednesday, Dec 30 2009 1:54PM
To: feedback.[protected]@ge.com [feedback.[protected]@ge.com]
Subject: not get SBI credit card
Dear Sir/Madam,

I received call from [protected] on 28/12/2009 at 5.12pm. In that discussion your executive promise me that he is ready to give clarification in writing but I am not receive any mail from your side. Kindly extended your full support to solve my problem.

Regards,

From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, December 28, 2009 12:24 PM
To: 'feedback.[protected]@ge.com'
Subject: RE: not get SBI credit card

Dear Sir/Madam,

Till date I am not getting my SBI credit card & you send message on mobile

“ your e-statement Dt 23-DEC-09 has been sent on your E-mail Id [protected]@essar.com. Total amt due of Rs 275.75 or Min Amt of Rs 225.75 is payable by 12-Jan-10-SBi card.”

First of I have not any credit card So how can I pay any amount to you. Please cleared this matter by today.

You mention Email Id is not correct or not my mail Id.

Kindly take necessary action other wise I go to Consumer Court or respective authority.

Regards,


From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Monday, December 28, 2009 10:34 AM
To: 'feedback.[protected]@ge.com'
Subject: RE: not get SBI credit card

Dear Sir/Madam,

Please inform me the SBI credit card status. I am not get it till date. Kindly extended your full support to solve my query.

Regards,


From: Shah, Ronak V.- ESHL MRSS (HAZ)
Sent: Friday, December 18, 2009 11:27 AM
To: 'feedback.[protected]@ge.com'
Subject: not get SBI credit card

Dear Sir/Madam,

Please inform me the SBI credit card status. I apply for this last month but not get it till date.
Detail for your action as below

Card Holder Name :- Ronak Vijaybhai Shah

Application Number :[protected]

Mobile :- [protected]

Post ref No :- [protected]

Please confirm that nobody is use my credit card. Reply as soon as possible.

Regards,

Ronak Shah