[Resolved] State Bank of India — receiving sms regarding non payment of dues | |
Dear sir I had applied for SBI CREDIT CARD, but I have not received the credit card but ihave started receiving the SMS REGARDING NON PAYMENT OF DUES.Pl look into the matter and sot out the matter by sending your execitive to my given address. my date of birth is[protected] Mob No [protected] Regards SOM DUTT SHARMA Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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SBI Credit Card — receiving harassing SMS
Hello Sir/Madam,I had settled the outstanding amount for my Sbi CC 5264 XXXX XXXX 2256 of M Rambabu (of Bhubaneshwar) by coming to your GE office (Delhi) at infinity towers. But i am still receiving SMS on my mobile phone that i have outstanding amount every month. Can you please look into this and please help stopping the harrasing SMS being sent. Since i the son of M. Rambabu had personally gone to your GE Office and met Mr YP (Manager) i suppose and he personally signed the settlement letter and handed over to me. I have the settlement letter as well as the receipt that i have paid the settlement.
I had talked to the executive at Bhubaneshwar and he told that the SMS would stop within a month. Buth the SMS are not stopping and being received every month. I had also talked to the manager at GE Mr YP and he told that i have the talk to the Bhuvaneswar people and got it resolved. Please, if i have settled the amount then why should i receive SMS and for stopping SMS why should i interact with people whom i do not want to.
I had also sent a email to their feedback email (feedback.[protected]@ge.com) on 15th of May and received a automated response that i would be contacted by them within a 5 working days. Even after 5 working days i have no contact on phone or a email from a person the ticket which was sent to me with the auto resopose is 'CaseID=[protected]'.
I would be greatful if you please look into this
Regards,
M. Srinivas
Delhi