[Resolved]  State Bank of India — non disbursement of complete money through sbi atm

dear sir,
i, anu t p is holding an account no: [protected] (a joint account with my wife manju menon) at sbi, cgo complex, lodhi road, new delhi.
presently i am serving as deputy commandant at silchar, assam.
on 27/04/11 at 1640hrs, i requested to withdraw an amount of Rs. 10,000/- from 2nd SBI ATM silchar bazar ATM ID S10G[protected] with my SBI ATM card no:[protected]. unfortunately vide TXN NO: 3769, only Rs. 500/- was disbursed. but Rs. 10,000/- was debited from my account. thus the disputed money is Rs. 9500/-
immediately i registered a complaint with sbi customer care vide AT [protected] on 27/4/11.
unfortunately till date only an amount of Rs. 500/- is remitted to my account on 10/5/11. thereby the disputed amount remain to be Rs.9000/-
however i again registered a complaint with the sbi customercare vide AT[protected] ON 14/5/11.
again on enquiring with sbi customer care on 24/5/11, i was intimated that i should contact my sbi branch ie sbi, cgo complex, lodhi road, new delhi.
sir, i humbly request you to look into the matter and get the amount of Rs. 9000/- reimbursed to my account at the earliest.
thanking you in anticipation
anu t p dy comdt. (mob no: [protected])